
How Ford Mobile Service Simplifies Fleet Care for Quest Transportation

Is your company ready for EVs? According to The Futurum Group’s “2025 Fleet Electrification Index,” which surveyed 165 large enterprises in the U.S. with revenues exceeding $100 million, organizations remain committed and continue to advance their electric vehicle adoption plans.1
If you’re driving a company vehicle — or expect to soon — you are likely part of this shift. In fact, 61% of organizations surveyed by The Futurum Group that currently have no electric vehicles are actively preparing to integrate them into their operations.
Data from the U.S. Department of Energy underscores the compelling benefits of fleet electrification. Unlike internal combustion engine (ICE) vehicles, electric fleets eliminate fuel expenses and simplify maintenance. With no oil changes or complex transmissions to service, electric vehicles have the potential to reduce both downtime and operating costs over the long term.
For example, Ecolab — a global sustainability leader offering water, hygiene, and infection prevention solutions — last year selected Ford Pro to accelerate the electrification of their sales and service fleet by adding over 500 Ford F-150® Lightning® Pro trucks and Mustang® Mach-E® SUVs to their fleet. Fleet electrification plays a key role in Ecolab’s plans to achieve its climate and sustainability objectives, while improving operational costs, estimated to potentially save about $1,400 in annual fuel costs on every model year 2023 Ford F-150 Lightning Pro truck in its fleet.2
Realizing these significant benefits and ensuring a smooth transition, however, is tied to more than just acquiring electric vehicles. Many companies understand that investing in comprehensive charging solutions is key for maximizing the full benefits of electrification. They’re proactively paving the way by leveraging practical solutions for installation, monitoring, and cost management, positioning themselves ahead of the curve in this evolving landscape.
The research highlights how important home charging is for consumers in driving electric vehicle adoption across the U.S. Currently, 80% of electric vehicle owners charge at home, and nearly 90% of potential buyers said charging at home would increase their likelihood of purchasing an electric vehicle.3 In the commercial space, for employees using company vehicles, the ability to charge at home often becomes an anticipated and welcomed aspect of their work vehicle experience.
When Ecolab initially deployed their Ford F-150® Lightning® Pro trucks and Mustang® Mach-E® SUVs in their sales and service fleet, they focused on transitioning their sales and service vehicles in California to electric. With this transition, they developed relevant policies and training for associates, which included information on the expectations of the use of home chargers. With more than 400 level 2 AC Ford Pro chargers installed in the homes of their fleet drivers already, they’ve seen benefits across the board. This success provided the confidence to expand their commitment, now aiming to add up to 500 new home chargers across 37 states by the end of 2025.
“Clear policies and management systems helped associates realize the benefits of EVs and home charging.”Mike Hauge, senior manager of fleet operations, Ecolab
"The importance of home charging for electric vehicles cannot be overstated — it allows for both cost savings and operational efficiency,” said Mike Hauge, senior manager of fleet operations at Ecolab. “By proactively establishing clear policies and management systems before vehicle delivery, we helped associates understand and realize the benefits of EVs and home charging. This empowered them to take ownership of their charging habits, maximizing their time with customers and helping contribute to Ecolab’s efforts to reduce its carbon footprint.”
In California, many Ecolab sales and service technicians start each day by unplugging their fully charged electric vehicles at home before setting out to make customer visits.
While most organizations have clear policies governing company-issued devices like laptops and smartphones, research from The Futurum Group found an interesting gap when it comes to electric vehicles. Nearly 40% of large enterprises surveyed have no formal policies on employee use of company EVs, such as rules for taking vehicles home.1
Even more striking, 41% lack policies governing the use of charging infrastructure at the workplace or home.1 When policies do exist, they’re often incomplete, with only 5% of organizations having comprehensive, up-to-date guidelines covering key factors like rules for taking vehicles home and at-home charging use.1
Over half of the surveyed enterprise leaders see facilitating residential charging for their employees as the simplest way to remove a major hurdle to EV adoption.1
“We’re mindful that customers are cost conscious, and we’ve heard from them that during times of uncertainty, home chargers are a lower risk option for their fleet charging operations. Filling up at home with electricity can be a significant efficiency boost to your workday compared to stopping at a gas station during your commute or shift,” said Carly Dobbins-Bucklad, Strategy and Infrastructure senior manager at Ford Pro Charging.
“This model relies on the driver's personal electricity, making it essential for fleets to implement clear policies and leverage technology to accurately measure and reimburse the energy consumed for business needs.”
More than a third of enterprise leaders surveyed currently prevent employees from taking company EVs home to avoid perceived complexities.1 Yet, in many cases, a smart home charging strategy can unlock efficiency gains. For example, recently business customers with plans to install depot chargers for their fleet vehicles at worksites were faced with delays, as much as 2 years in some cases due to required utility upgrades. Ford Pro worked with these customers to quickly pivot, using a feasibility study to identify drivers for home charger installations and placing smaller depots across the region. This flexible approach saved both time and cost, with residential installations proving significantly more affordable and faster to deploy than commercial infrastructure.¹
About a quarter of organizations surveyed are moving forward with home charging plans, some even covering the costs for the plug, installation, or reimbursing electricity costs for employees — a testament to growing confidence and operational necessity.1
“If you’re working with a company that does it right, they take many of the burdens off your plate,” said Dobbins-Bucklad.
On-site charging at the workplace faces similar challenges. With no formal policy on use of workplace chargers, issues can arise around access, sharing, and personal use of company chargers — potentially exposing organizations to liability risks. As electric fleets grow and charging infrastructure scales, company policies that address operational realities will avoid confusion and ensure consistent, fair use.
The data is clear: While a majority of enterprise leaders see home charging as a necessary step, most still need to develop workplace policies for widespread adoption. Integrating EVs is more than buying vehicles — it requires upfront charging infrastructure planning, thoughtful policy development, and ongoing support. This transition presents an opportunity for organizations and IT leaders to expand their thinking about traditional device take-home practices, put employee needs front and center, and leverage new tools and partnerships.
Ford Pro is committed to guiding organizations through this evolution by delivering solutions that simplify fleet electrification — from vehicle selection and custom charging infrastructure to policy guidance and ongoing management. Fleet electrification continues to gain momentum — how prepared is your organization to drive it forward? To learn more about Ford Pro’s EV charging solutions for your business, visit FordPro.com.
Britta Farrow is a member of the Ford Pro communications team.
1 2025 Futurum Fleet Electrification Index conducted in early 2025 by The Futurum Group, an independent research firm, with a total of 165 respondents based in the U.S. from 18 different industries and represented VP, C-level executives, Director-level IT, and Procurement leaders at large enterprises with revenue exceeding $100 million.
2 Based on standard fuel price and vehicle usage assumptions. Estimated savings of $1,404 based on 15,000 miles per year, EPA-est. rating of 19.3 mpg combined average for new gas-powered trucks, Q1 2023 average gasoline cost $3.383/gallon, residential electricity cost of $0.1574/kWh (https://www.eia.gov/electricity/monthly/epm_table_grapher.php?t=epmt_5_6_a), an F-150® Lightning® Platinum truck with an EPA-estimated electricity consumption rate of 51.87 kWh/100 miles (weighted 43% city/57% highway) and all charging carried out at home. Actual savings will vary with conditions such as external elements, vehicle maintenance, fuel price fluctuations, charging habits and lithium-ion battery age and state of health.
3 Ford survey was conducted by Mercury Analytics, a leading market research and consumer insights firm, with a total of 2,007 respondents in the U.S. from Sept 13-17, 2024.